Terms and Conditions

Welcome to Vaigai Wings, your trusted passport agency in Chennai, dedicated to simplifying your passport application and renewal process. By using our services, you agree to comply with the following terms and conditions


You must meet the eligibility criteria set by the Government of India for passport issuance and renewal.

Accuracy of Information

Ensure that all the information provided in your application is accurate and up-to-date. Vaigai Wings is not responsible for any errors or omissions.

Service Fees

Service fees are applicable for using our online passport application and renewal services. These fees are non-refundable.

Application Submission

Vaigai Wings acts as an intermediary between you and the passport authorities. We will submit your application, but approval is subject to government discretion.

Passport Processing Times

Passport processing times are determined by the Passport Office. Vaigai Wings does not have control over the processing times and cannot guarantee expedited processing.

Document Submission

You are responsible for providing all necessary documents as per the checklist provided. Failure to do so may result in delays or rejection of your application.

Privacy and Data Security

We prioritize the security of your personal information. Your data will be handled as per our Privacy Policy and applicable laws.

Cancellations and Refunds

Requests for cancellations and refunds will be considered on a case-by-case basis and are subject to our discretion.


Keep your contact information up-to-date to ensure smooth communication throughout the application or renewal process.

Legal Compliance

Users are expected to abide by all local, national, and international laws and regulations while using our services.

Modifications to Terms

Vaigai Wings reserves the right to update these terms and conditions without prior notice. It is your responsibility to review them periodically.

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services. For any queries or concerns, please contact us at Click Here. Thank you for choosing Vaigai Wings as your passport service provider.